I can't receive OTP mail

Phone login problem with OTP mail
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Written by lottoadda
Updated 2 years ago

Check first you are typing the correct phone number:
1. A 10 numbers mobile phone number
2. Without input +91 country code
3. Can't input a local phone number
*Correct example: 9876543210

If you checked you are typing the correct phone number, but you still can't login:

1. OTP system maybe too busy, try again 5 mins later or use your password
2. OTP mail maybe blocked by your phone, check your junk mail box and setting  or use your password
3. OTP mail maybe blocked by your telecom, contact your phone service provider  or use your password
4. Your network maybe disabled or not stable, try to move to an open space with  fine network signal and re-open network connection again

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